Remote Proctoring with TestReach

What makes TestReach different?

At TestReach, we challenge the way things “have always been done” to determine how best they “can be done”. To ensure true test integrity, our remote proctoring is human-led and delivered live in real-time. TestReach is the only cloud-based assessment tool that incorporates live remote proctoring and exam creation and management within one single end-to-end application.

Our Proctors are Our People

Our proctors are TestReach employees. They are recruited, trained, assessed and monitored by us, especially in areas such as data protection and unconscious bias. Because our proctors work for TestReach, they understand the underlying software and can provide a seamless service.

Our all-in-one approach ensures a robust, secure and scalable exam delivery, at any location worldwide.

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Dafne Hernandez
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Olive Byrne
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Vineela Jurreddy
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Isabelle Boucher
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Jose Torralba

TestReach: Transforming Remote Proctoring Delivery since 2014

100% Reliable Exam Delivery

With TestReach exams are delivered in a secure ‘wrapped browser’ application that ensures a seamless journey for candidates to enter their exam and connect to their TestReach proctor. This also smooths the impact of internet fluctuations for a positive candidate experience. Our exam completion rate is unmatched at 99.7%.

Highly-Rated Helpdesk 

Our award-winning helpdesk can be easily contacted via phone, email or a ChatBot within the application and 98% of our candidates rate our support as “excellent”.

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Reduce Risk of Browser-Based Delivery

During the exam, data is being saved continuously to our AWS server from the application, eliminating the risk of accidentally closing an exam running in a browser window with loss of exam information.

Secure Computer Lockdown

Secure computer lockdown can be switched on to prevent attempts to cheat via other browser windows, applications, AI tools or other external technology.

Cloud-Based Hosting

TestReach is hosted on Amazon Web Services within the EU, with a guaranteed uptime of no less than 99.95%.

The Remote Proctoring Process

Your candidates are our responsibility. We ensure a seamless and secure experience from exam enrolment to reporting.

  • Candidate Preparation

    We ensure candidates are well prepared with advance information via emails, candidate videos and FAQs, as well as access to a test tutorial to familiarise themselves with the exam interface. This reassures candidates and helps them feel ready to take their exam.

  • Exam Pre-Checks

    System checks are run in advance of the exam to ensure that the candidate's technical environment is all set to support a remotely proctored exam. A standard laptop or desktop connected to the internet is sufficient.

  • Candidate Authentication

    At exam time, we verify that the correct person has presented to sit the exam.

  • Securing the Environment

    We ensure that the candidate is in a suitable environment in which to take the exam, without access to information sources that are not permitted.

  • Candidate Supervision

    Our proctors watch the candidate for the duration of the exam to ensure there are no infringements of the rules. The session is recorded in case future review is required.

  • Reporting

    We notify the examining body of any issues that arise during the exam, for example, if a student breaks the exam rules.

  • Candidate Support

    Our award-winning helpdesk are on-hand and easily contacted if candidates need any assistance.

TestReach remote proctoring contributes to a reduction of 150,000 tonnes of CO2 per year, through less printing, shipment and travel.

Trusted for High-Stakes Exam Delivery

TestReach is relied upon by leading assessment providers who run the most high-stakes accredited examinations. We deliver 4 million exams in over 150 countries worldwide every year. Awarding bodies, professional associations, medical colleges, educational institutes and government agencies use TestReach for professional and truly secure exam delivery.

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The layers of security that TestReach provides puts us ahead of the field. It has improved our processes much more than anticipated, making things precise and very structured. The secure application prevents use of AI solutions like ChatGPT and maintains the integrity of our qualification…everything is transparent and controlled, the security is tight and the delivery is robust - it is the best iteration of exams the PMI has ever seen. We offer a professional qualification, professionally delivered and assessed. That has been made possible with TestReach.

Pensions Management Institute

The TestReach platform works really well, it’s straightforward and user-friendly for candidates to set up and use from home, they are comfortable with it and they have a very positive experience with TestReach invigilators. While it’s important that candidates are happy, from our point of view it’s even more important that our assessments are reliable, valid and secure and that there is no opportunity for cheating. The live proctoring with a close level of supervision is essential to make sure the exam is not compromised.

Pre-Hospital Emergency Care Council

We would recommend TestReach to other medical exam providers who need a very secure online solution. We seek feedback from our candidates and it’s overwhelmingly positive; they really like being able to take the exam from home and spacing out the clinical and written exams…Everything we have asked for has been delivered and it has been very effective. The way the software works is intuitive and candidates like the ease of navigation and improved exam experience. There is always a very quick response if we have any queries and the support is great.

British Society for Surgery of the Hand

I have no hesitation in recommending the TestReach solution. The interface is modern, there is a seamless process for test-takers to follow, and our learners get a degree of comfort from dealing with a human proctor. This results in an overall positive experience, which has been reflected in the feedback from our applicants. The support services from TestReach are also excellent. Our exam team has been very complimentary about the level of service given and the speed with which the TestReach support team respond to queries.

Joint Industry Board for Plumbing & Mechanical Engineering

Stable, Secure, Scalable, Supported

Interested to learn more? Now matter how big or small your needs, get in touch with the sales team at TestReach at sales@testreach.com or contact us here.

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Case Studies

More Useful Reading on Proctoring

E-Book on Remote Proctoring – download here.

The benefits of remote proctoring – Read more here.

Blog: The reasons why organisations switch to remote proctoring exam delivery. Read here.

Blog: Some facts about online exams and how they work differently to in-person exams. Read here.

Blog: Why remote proctoring is becoming mainstream. Read here.